Shipping & Delivery
Our store ships to more than 200 countries and you can enjoy free shipping on most of our light items sold on TwilightRaven.com
- Shipping to USA is free
- Shipping fee outside USA is 3.95$ flat price
Estimated Delivery Time is 7-12 business days To USA. 10-30 Days Worldwide
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days, 3-5 days for customizable or hand made items
Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
For this reason we might ship your orders in separate parcels
Our Customer service is always there for you to help with any questions.
It is clear that all shipments being sent to and from a country or region must clear customs first. That is usually the obligation of customers. Different countries have different tax rule on the imported goods. Therefore, it will be better if you know your county’s custom policies before your order in case of some troubles.
There are some responsibilities you should know about clearly who has to take once something unexpected happens.
If the items are detained by Customs after the shipment left the seller’s country, the buyer is responsible for clearance of the detained items.
It is the buyer’s responsibility for any custom duty fees that may be charged upon delivery.